Umut Altun

Lead bid teams consisting of solution manager, technical Subject Matter Experts (SME), experts from Regional Carrier sales support, finance, commercial, tax and legal. Have sole responsibility for tender preparation to best meet customer expectations regarding scope of work, solution, commercial models and offer strategy. Coordinate with involved Alcatel-Lucent entities and 3rd party suppliers. Assessment of technical and commercial risks, in particular concerning financing, guarantees, hedging, penalties

Providing technical trainings Developing technical content Expert on IP/MPLS and related technologies

Associate Systems Engineer, Cisco Systems, Amsterdam Developed and maintained a deep technical understanding of Cisco solution sets, architecture and full product line Participated in an intense sales engineering training program in a competetive environment with 140 IT professionals from 42 different countries Maintained a good understanding of competitor solutions, products & services to have a better vision of the global market Received Cisco CCDP and CCNP certifications

Solved problems about specific Nortel products. These problems are mainly about code deficiencies and requires deep knowledge of the software of the product Entered new code as the fix of the found problem Completed Nortel network trainings and received NCTS certification Delivered two TCP/IP trainings to rather large audiences

Development & debugging of the existing code of the Asterisk IP pbx software and its web interface ( PHP & MySQL ) Managed customer databases Developed Turkey's first “Click to Call” application using Java Supported customers through usage of the new communication systems and added new capabilities to the system where appropriate