Umut Zarif

Provided IT, ERP, WMS, and e-commerce operations support using Microsoft 365, SQL Server, Power BI, WordPress, and Shopify. Managed order, inventory, logistics, and shipping workflows while improving efficiency through automation and process optimization. Analyzed sales and user data to support decision-making, maintained system accuracy and stability, developed Power BI dashboards, and provided technical support, user administration, and international logistics coordination.

Provided technical support for B2B, B2C, and Warehouse Management Systems (WMS). Performed software maintenance, analyzed user requirements, and resolved technical issues. Installed and configured software on Windows Server environments, including SQL Server, IIS, and databases. Troubleshot and resolved problems related to MS SQL, MySQL, and application servers Delivered user guides and conducted training sessions for customers and end-users. Tools: C#, Git, TeamViewer, Outlook, and task management systems.

Administered Windows Server environments, managing Active Directory, Group Policy, FSRM, IIS, Load Balancing, DNS, DHCP, DFS, RRAS, and NPS. Handled full Linux operating systems and Linux server administration tasks. Implemented virtualization solutions using Hyper-V and VMware vCenter. Configured and maintained Cisco network technologies including routers, switches, access points, LAN, and WAN installation and administration.

Developed a browser extension using HTML, CSS, and JavaScript integrated with eBay API for fast product search and comparison. Created market analysis tools with MS SQL, Excel, and Google Sheets to generate pricing trends and reports. Automated purchase orders, inventory tracking, and supplier data management. Supported budget control and procurement optimization through custom data solutions. Assisted supplier selection and negotiations with analytical insights.