Urs Vonmont

Delivering Business Value by providing capabilities needed to support swisscom's market offerings in the area of telco and IT services

Responsible for delivering IT capabilities that support swisscom's IT and Telco market offerings

• Concepts, development, and implementation of processes, methods, tools, trainings, and systems in and for account- and product management • Global definition, implementation, and roll-out of request and demand management, including processes, methods, and tools • Analysis of needs, requirements, gaps and deduction of improvement potential in account- and product management

• Concept and global implementation of "Cost of Quality" • Concept and global implementation of "Warranty" in IT projects • Defined and made operational the IT strategy

• Designed, implemented and improved audit- and assessment strategy • Set-up and managed IT compliance and assessment department • Managed and trained 200 auditors plus back-office for over 1000 audits • Coached and supported 250 project managers in project management

• Global implementation of service managment tool

• Set-up and managed the project portfolio of Danzas IS • Implemented the global Portfolio-, Project-, and Resource Management • Designed and deployed the quality management system of Danzas IS • Planned and controlled the IT Integration of DHL, Danzas, and DPEE • Implemented SAP

• Organized and improved the existing software development activities for commercial chemistry and lab-robot software • Implemented and supported the business applications (Supply Chain, Warehouse Management, Finance Management, CRM) • Built-up and consolidated the IT Infrastructure (Servers, Desktops, Network)

• Developed the Business Unit “Content and Information Management” • Validation and 21CFR Part 11 assessments and implementation for broad range of clinical, non-clinical, and manufacturing systems • Project management and consulting in the areas of strategy, technology, and processes for the pharmaceutical and chemical industry • Marketing, acquisition, account management and after-sales

• Defined and implemented the global eCompliance of computerized systems in the Non-Clinical GxP area (CSV and 21 CFR Part 11) • Implemented document repository and information exchange for regulatory documents • Defined and implemented quality management in research IT • Executed project-, project quality-, and GxP compliance audits • Supported project teams in methods and tools for project management, software engineering, and quality

Physikalische Chemie