Dipl.-Ing. Uwe Wäger

Projektmanagement für Entrepreneurship

Projektmanagement, Changemanagement

Verbindung schaffen und erhalten mit sich selbst und mit seinen Team (durch Training/Coaching): Führungseigenschaften entwickeln, Zusammenarbeit verbessern und Karriere bewegen. Mit seinen Kunden (durch Training/Coaching): vom Servicetechniker zum Kundenberater, vom Produktverkauf zum lösungsorientierten Vertrieb. Zwischen Konfliktparteien (durch Mediation): anstatt weiter zu eskalieren, zum Konsens zu finden.

Berater und Trainer in den Bereichen: Nachhaltige Führungskräfteentwicklung, Wandel in der Unternehmenskultur, Fördern emotionaler Bindung an das Unternehmen, Change Management, kompetenz- und persönlichkeitsbasiertes Recruiting und Mitarbeiterentwicklung, Entwicklung Talent Management System.

Professional Development and Enablement Lead PTC Services Academy Accelerated development of all consultants worldwide through development programs that support the PTC GS strategy of leading client transformation and delivering client value and success. Proficiently equip all Global Services professionals with globally standard tools and material that enable them to lead client transformation and deliver client value and success and improve GS efficiency.

Professional Development Lead for 1500 staff world-wide Leading international team of Professional Development Architects Definition, Implementation and Optimizing competency-based, holistic development programs with hundreds of participants world-wide Excellent feedback and acceptance by leaders and staff Contribution to the development and delivery of professional skills and leadership training

PTC University –Technical Support Partnership Program Management World-wide leadership of the Program ILT, Localization and Course Development Delivery World-wide reporting of the activity to Senior Management Sharing Best-Practices with NA and AP World-wide alignment of processes and rules Process optimization in collaboration with PTC University Leading the European TS Trainer team

Leading the MCAD Technical Support Europe located in Unterschleißheim, Germany and Aix-en-Provence, France (MCAD / FEM) People Management of 2 group leaders and 20 Support Engineers in Unterschleißheim Escalation management and large account management Implementation of customer segmentation model using the off-shoring partner in Morrocco, Intensive mentoring of managers on-site in Rabat, Morrocco

Leading Technical Support Central Europe People Management of 4 Group Leaders and up to 35 Support Engineers in Unterschleißheim (MCAD, FEM and PLM)

Leading MCAD / FEM Technical Support Central Europe People Management of 1 group leader and about 10-15 support engineers in Unterschleißheim Development and mentoring of support engineers – Customer Support Basic Training

People management of 5-8 support engineers in Unterschleißheim Development and mentoring of support engineers – Customer Support Basic Training Project managing the successful migration of 1500 users from Scopus to Siebel CRM Building Pro/DESIGNER (CRDS) support in Europa

Pro/ENGINEER product support Special Accounts program for key customers Customer training delivery approx. 1-2 x per quarter: Pro/ENGINEER Basic, Drawing, Advanced Part and Assembly Responsible for the creation and delivery of the internal Pro/ENGINEER 18.0 update training world-wide. Functional leader Pro/DESIGNER (CDRS) in Europe

Pro/ENGINEER product support Microsoft Certified Professional for Windows NT 3.1 Building Windows NT Support (before only UNIX supported) Customer training delivery approx. 1-2 x per quarter: Pro/ENGINEER Basic, Drawing, Advanced Part and Assembly Participate in the creation and delivery of internal PRO/ENGINEER update trainings

Transition of project planning from MS Excel to MS Project Definition of guidelines and training material Delivery of user training for the entire MRI R&D department The new concept was used for the project planning and resource management in the development of the new MRI „Magnetom“

Projects: maul-belser Druck, Nuremberg Successful scoping of air-pressure paper-waste piping system using AutoCAD 12. Negotiation with supplier and supervising implementation of the new device Siemens AG – Transportation Systems, Erlangen Localized 80 pages manual for customized AutoCAD 12 train-track application from German to Mexican-Spanish. Contributing as translator and leading a team of 2 translators

Production Engineering Main Topic: Computer-Aided Design & Manufacturing Internships: Siemens AG Erlangen, MAN Automotive Australia Pty. Ltd. Final thesis: Mercedes-Benz AG Gaggenau