Vadym Prykhodko

CPaaS platform for messaging channels integration via APIs. •Redesigned billing system based on customer feedback citing unclear pricing, introducing a usage-based and subscription model that doubled client acquisition and increased revenue by 30%. •Analyzed support tickets to redesign API onboarding flow, reducing integration time 30% and improving developer experience. •Established product KPI framework (CAC, LTV, message metrics) to prioritize roadmap, resulting in 10%.

Blockchain-based fintech and cryptocurrency exchange. •Delivered core exchange features, increasing deposits and trading activity by 10%. •Designed internal CRM based on sales team feedback (pain point: tracking customer touchpoints), implementing automated follow-up workflows that tripled cold lead conversion and reduced average response time, improving customer satisfaction. •Reduced development costs by 30% through SDLC optimization and process improvements.

Delivered custom software solutions for logistics, GPS tracking, and industrial systems in close collaboration with business stakeholders. •Built and integrated enterprise tools for IBM Maximo and e-commerce platforms. •Translated business needs into technical solutions, improving process efficiency and system reliability. •Supported system integrations and data flows between external platforms and internal tools.

Designed high-voltage power equipment and supported manufacturing operations. •Built a strong technical foundation in complex systems and manufacturing environments. •Collaborated with production, QA, and engineering teams to improve product quality and manufacturability