Valerio Adragna

- Proofreading and editing product reviews - Handling the whole user process: from the onboarding to the review online - Increasing engagement in the community - Reports and data analysis about community performances - Social Media channels management, creation and handling of a group page on FB - Creation and management of review campaigns: drafting of T's & C’s, creation of usesr application form, users selection, reviews check, payment handling - Handling and sorting e-mails

- Handling customer claims and complaints (French, German, Italian, English, Spanish and Poruguese) in inbound/outbound and e-mails - Drafting agents working plan - Managing customer plattform and back office tasks (customers claims check, repair orders shipping, etc.). - Translation of small texts (from German/English into Italian)

- Data Strucure - Clean Code - OOP Principles - Design Patterns - Database Design

12 week intensive course in a fast-paced learning environment course. Creation of various web applications both front-end and full-stack with, among others, the following technologies: HTML, CSS, JavaScript, jQuery, React.js, Vue.js, Node.js, Jest, SQL, Amazon Web Services (AWS).

Spanish and English Language Romanistics Anglistics General Linguistics Languages for Business Communication Reasearch Projects

English Language and Literature Spanish Language and Literature Italian Linguistics General Linguistics