Valerio Adragna
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Valerio Adragna
- 1 year and 3 months, Oct 2018 - Dec 2019
Community-Manager
Reviewlution - Qualescegliere.it
- Proofreading and editing product reviews - Handling the whole user process: from the onboarding to the review online - Increasing engagement in the community - Reports and data analysis about community performances - Social Media channels management, creation and handling of a group page on FB - Creation and management of review campaigns: drafting of T's & C’s, creation of usesr application form, users selection, reviews check, payment handling - Handling and sorting e-mails
- 1 year and 5 months, Jan 2017 - May 2018
Customer Care Representative
i-surance AG
- Handling customer claims and complaints (French, German, Italian, English, Spanish and Poruguese) in inbound/outbound and e-mails - Drafting agents working plan - Managing customer plattform and back office tasks (customers claims check, repair orders shipping, etc.). - Translation of small texts (from German/English into Italian)
Ausbildung von Valerio Adragna
- 3 months, May 2020 - Jul 2020
computer science
Coding Deep Dive
- Data Strucure - Clean Code - OOP Principles - Design Patterns - Database Design
- 3 months, Jan 2020 - Mar 2020
IT - Coding
SPICED Academy
12 week intensive course in a fast-paced learning environment course. Creation of various web applications both front-end and full-stack with, among others, the following technologies: HTML, CSS, JavaScript, jQuery, React.js, Vue.js, Node.js, Jest, SQL, Amazon Web Services (AWS).
- 3 years and 1 month, Oct 2015 - Oct 2018
Fremdsprachenlinguistik
Universität Potsdam
Spanish and English Language Romanistics Anglistics General Linguistics Languages for Business Communication Reasearch Projects
- 3 years and 6 months, Oct 2009 - Mar 2013
Modern Languages and Literatures
Università degli Studi di Palermo
English Language and Literature Spanish Language and Literature Italian Linguistics General Linguistics
Sprachen
Italian
C2 (Verhandlungssicher / Muttersprachlich)
German
C1 (Fließend)
Spanish
C1 (Fließend)
French
C1 (Fließend)
English
C1 (Fließend)
Portuguese
B1-B2 (Gute Kenntnisse)
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