Vesa Ejupi

Handled customer complaints with empathy and composure. Processed a range of documentation and entered information into databases. Pitched ideas on how to improve performance and efficiency. Tracked the progress of ongoing digital marketing campaigns to evaluate their effectiveness and make changes where necessary.

Handled customer complaints with empathy Proactively participated in meetings and helped create new practices. Oversaw employee activities and created scheduling charts. Trained and mentored new employees. Developed vibrant customer service skills and interfaced well with management and fellow employees.

Provided daily local and national news as well as traffic reports and breaking news reports. Improvised and remained cool under pressure when technical difficulties arose or when guests made unexpected remarks. Co-hosted the "Krejt ka pak" radio show on weekday noons from 12 pm to 3 pm; filled in for absent hosts

Conducted market research and analyzed current trends. Worked on the development and implementation of new social media strategies. Monitored web traffic and analyzed website performance.

With a focus on Marketing, Music and Event Management, I have acclaimed very general Management skills during this course.