Victoria Graf

Responsible for multi category promotions on various touchpoints, delveloping equity and offline consumer experience programs for BAT brands Leading a team of 11, full budget responsibility

Responsible for the key account team of the channel Petrol & Vending, channel strategy and budget management

Leading projects in trade marketing such as implementing a B2B platform, establishing a retailer incentive scheme and new ways of working

Responsible for all independent and all organied specialist accounts in the channel convenience & specialists - strategic account work and budget management

- lead workshops for international students on visa extensions - allocate shifts for student workers - compile and check documents for visa application, extensions - offer general support for students inquiring about their visa status

- a market research on bartering in South Yorkshire was conducted for an external client

•Trained and instructed new workers through the work processes at the International Office •Certified and edited transcript of records, diplomas, and references for students who want to study abroad •Developed and improved the new internet presence of the International Office

- Planned and organize international events to promote opportunities for other students study abroad. - Assisted and advised students before their study experience. - Coordinated trips for international students at Augustana College.

- Computed and designed presentations for meetings - Calculated proposals and bills - Monitored top-executive meetings between AT&T sales managers and John Deere Corp.

- Opened and closed the store every weekend. - Responsible for counting the money in the cash register.

- Developed a positive atmosphere and ensured overall customer enjoyment. - Assisted players when they needed extra help or had special requests, such as acting as a translater.

•Provided excellent customer service to the demands of international customers with complex and challenging needs •Planned the seating of the sophisticated demands of international VIP •Contributed to the overall success of the international team of workers by providing timely and friendly service.

- Wrote press releases and edited political speeches. - Scheduled press conferences.

Comprehensive Master's course with a strong international focus. Modules include: Marketing Planning, International Consumer Behaviour, Innovation Management, Understanding Markets, Relationship Marketing, an external Consultancy Project

Marketing, International Business, Operations Management, Advertising Activities and Societies: - Model United Nations - Business Club - Safari- Save Darfur

interdisciplinary course with a strong emphasis on intercultural and cross-cultural communication, core Business Administration and Cultural courses