Victoria Persson

- Coordinating the tasks and responsibilities of the team - Planning and coordinating upcoming projects and campaigns to ensure a high level of customer retention for the company - Acting as a link between the team and other departments of the company - Organising meetings and trainings for the team - Guiding a newly formed team to deal with changed requirements

- Working in an international environment communicating in multiple languages on a daily basis - Contact with partners in the UK/IEand Nordic regions as well as end-customers in English as well as in the native languages. - Working on optimising customer service and the customer experience (CX) -Creating quotes and processing orders -Researching market opportunities - Participating in trade shows

International AutoSource is a division of the Military AutoSource, which is a company represented worldwide seeking to provide cars to both US military personnel as well as civilian expats relocating primarily to the US. M -Experience within sales and marketing. -Experience with customer service. -Experience with communicating with people from different countries and cultures -In 2012 I received the award “Pre-screener of the year”.

In this position I worked at the Nuremberg Convention Center during conventions and fairs. My job is to be helpful to both national and international customers if they have any questions regarding the event or the venue.

I created texts in Danish for companies seeking to expand their Danish webpages about topics such as travel destinations and hotels.

As a part of my education I did a three month internship in the museum administration as well as some additional time helping with organizing the event for the 70th anniversary of the Nuremberg Trials. - Customer service in both English and German. - Archiving literature and maintaining the museum´s literature database - Historical research for any customer inquiries - Event organisation

During my time at Siemens Industry I worked in Logistics. My primary duties included working with multiple suppliers in different languages across Europe in order to ensure appropriate stock levels and component quality in the Locomotive department within Siemens. -Experience with German culture and language. -Daily use of the SAP and Microsoft office suite. -Participation in courses on the implementation of LEAN principles in the daily work process.

M.A. Geschichte Europas - Epochen, Umbrüche, Verflechtungen - Individual focus on history of the 19th century, the history of the industrialisation and the history of nationalism

-Participating in courses that focus primarily on European history. -Have also had the opportunity to learn about different aspects of US history. -All courses are taught in either German or English and I have also taken courses to improve my skills in English, French, Latin and Swedish.

Two semesters completed