Viet Dam

Managed sourcing projects from requirements stage to RFP, negotiation and final contracting. Provided support to technical team with documentations of purchase requirements, available options, analysis of options, and final selection. Reviewed service level agreements and work with relevant parties to deliver final agreed SLAs. Interfaced between the IT team and vendors and organize conferences and meetings. Negotiated with team and legal all contracts relating to IT sourcing project.

Developed and implemented innovative sourcing solutions that drive overall business value. Defined and implemented processes within Ariba that drive overall procurement efficiency and improve compliance. Developed business partnerships with key stakeholders. Ensured compliance with purchasing policies for the major categories of spend. Delivered year over year total cost efficiencies for the spend under category management.

Developed and implemented business strategy for eLearning initiatives. Defined and implemented strategy for eCollaboration tools. Managed global rollout of Learning Management System (LMS).

Defined user requirements and managed project schedule, budget, and client relationship

Created an IT consulting company to provide IT services to small local businesses

Defined client’s business processes and gathered user requirements for accounts payable, accounts receivable, and year-end processing modules

Human Biology, Social & Cultural Anthropology