Vinay Raj
Angestellt, Operations Manager, Cognizant Technology Solutions, India
Hyderabad, Indien
Werdegang
Berufserfahrung von Vinay Raj
Bis heute 5 Jahre und 1 Monat, seit Sep. 2019
Operations Manager
Cognizant Technology Solutions, India
Managing team size of 35+ individuals in P2P domain. I oversee operations , client management , team management, SLA, RPA automation projects across Accounts payable
13 Jahre, Sep. 2006 - Aug. 2019
Assistant Operations Manager
Genpact India Pvt Ltd
Started as process associate with GENPACT LLC IN 2006 in Accounts receivable B2B till 2009.Moved to AP domain and did AP transitions from Canada -2012, Czech Republic-2014, United Kingdom & Scotland in 2016 and United States of America in 2018 and successfully established and operated their shared service centres in Hyderabad. My last assignment with Genpact was to transition setup & operate the AP & TE shared service centre in Hyderabad from USA and managed the same until August 2019.
7 Monate, Feb. 2006 - Aug. 2006
Customer Service Executive
247 customer
Managing outbound and inbound calls for satellite client partners