
Vincent D'Souza
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von Vincent D'Souza
- 7 Monate, März 2019 - Sep. 2019
Conference Producer
Inventicon Business Intelligence
Identify topics for a conference through in-depth market research (desk, phone and face to face) to write and produce a commercially viable conference programme that will offer networking and knowledge transfer opportunities for paying delegates, sponsors and speakers. Responsible for conference from inception to delivery. This includes working with all internal teams (sales, marketing and operations) to insure the success of the event.
- 2 Jahre und 5 Monate, Nov. 2016 - März 2019
Research Analyst
Knowledge Ridge
Understanding clients primary research requirements across industries globally; Identifying relevant executives / subject-matter experts (SMEs) for primary research projects; Reaching out to SMEs to gauge their knowledge for the projects in hand; Recruiting SMEs to meet the project requirement alongside creating a network of experts and participate in paid consulting engagements.
- 9 Monate, März 2016 - Nov. 2016
Case Manager
Tata Consultancy Services Ltd
Worked with Telstra & NBN, which comprised the collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet customer's business needs through communication and available resources to promote quality services. Achieving customers wellness and autonomy throughout the continuum of services in order to obtain optimum value for both the customer and the organisation.
- 11 Monate, Apr. 2015 - Feb. 2016
Customer Service Agent
Tech Mahindra
- 10 Monate, Juni 2014 - März 2015
Customer Service Agent
WNS Global Services
Worked with Thomson and First Choice Airways dealing in communication with guests, travel agents, and referral networks concerning reservations arriving by mail, telephone or through a central reservation system. Created and maintained reservation records promptly processing any cancellations and modifications also ensuring the smooth and efficient operations in the department through effective and proper reservations service to achieve maximum revenue in order to meet or exceed the revenue target.
Ausbildung von Vincent D'Souza
- Bis heute
Economics
University of Pune
M.A (Master of Arts in Economics)
Commerce
University of Pune
Banking and Finance ( Bachelor)
Sprachen
Deutsch
Grundlagen
Englisch
Fließend
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