Vincenzo Modica

General accounting ( AR & AP ); Payroll; Preparing P&L, balance sheet and cash planning; Preparing also periodical reports; Manage bank accounts; Manage relationships with bank, tax offices, tax advisor and insurance; The office administration, such as T&L organization for business trips, trade shows and events;

Determine if customer's company is a legitimate legal business entity; Verify that correct payment or payment authorization is received from a customer; Work with a team to resolve customer issues and escalate cases to managaement and senior colleagues to resolve policy, process and procedural issues; Mentoring new hires.

Taking phone calls and support the customer to solve their issues; Dealing internally with Technical Support, Finance, Bid Management Teams; Submit orders to the customer.

Customer service; Taking orders; Cashier; Dealing with suppliers weekly; Daily duties.

Worked as a financial advisor supporting private and business clients; Promoting life, pension and investments plan; Contacting potential and portfolio customers on a daily basis for cross selling or upgrading their insurance plan.