Vinicius Silva

Coordinating the effective flow of spare parts to fulfill services events on time; ensuring that the right spare parts have been ordered from internal supplier and delivered on the requested moment at the right location; monitoring and controlling the return of spare parts to the vendor, checking and processing exceptions handling for customer cases to ensure completion within service level agreements;

Manage customer inquiries and customer scales in a service-oriented manner, ensure feedback for customer inquiries within the agreed timeframe, support operational performance reporting activities, be responsible for applying processes, policies, procedures and internal control standards to order cash, Support Management Information System to track the KPI receivables, support internal

Control and financial management, analysis of indicators, processing and downloading of payments through the system, bank reconciliation and cash flow, preparation of files for the PIS / COFINS tax, guaranteeing visibility of the Distributors' performance, calculation of distributor sales and control of Duplicate, discharge and discount letter, support to the controller not to send previous records,

Accomplishment of quotations in the national and international market, monitoring of new suppliers and attendance, follow-up of delivery of products to all distribution channels, issuing of orders and cancellation, management of receipt of national and imported items, dispatch of deliveries and collections, control Of inventory, analysis of indicators,

Support team leadership activities for project objectives, specifically selecting appropriate processes to meet goals, maintaining and maintaining appropriate communication and engagement with all members, in interaction with human resources, sales, Requirements established to meet customer needs and expectations, budget management, quality, resources and risks for the sale of the product, service and the specified result.

Management of all activities in the area: purchases and sales of products, accounts payable, receivables, banks, customer portfolio management and business relationship Trend research, customer service and suppliers, automotive part approval, technical data sheets.