Visar Xhelili

Identify and highlight best practices in support management through continuous assessment, and feeding process and product recommendations to the IT Department Management and Head of Units Manage day to day issues with contractors to ensure efficient support and value for money is provided, escalating issues to IT manager as appropriate. Participation on compilation if IT Department strategy and annual budget. Conduct performance appraisals for the IT Support team

Promote, build, and maintain good relations with the international and national mission members; keep supervisor informed of needs, systems status, and actual or potential problems. Provide technical guidance and support including set-up, check-out, operation, and troubleshooting complex building automation and control systems; verifiy functional performance of systems provided. Inspects, calibrate, repair, and install a wide range of control, sensing and actuating devices

Organizing and maintains warehouse and inventory yard areas for efficient material storage and handling; maintains labeling system on each stock item; manually stocks inventory shelving with stock items received or returned.