Vivek Kohli

Lead Strategy & Revenue Operations across APAC and global fintech programs, partnering with Sales, Product, Finance, Risk, Engineering, and Operations. Built scalable operating models and automation delivering 60%+ efficiency gains and enabling 3× business scalability. Developed KPI and governance frameworks, led cross-functional transformation initiatives, and built high-performing teams to drive operational excellence and execution.

Supported business growth and operational scaling for a high-growth digital lending platform. Managed sales operations, business enablement, and process optimization to improve execution efficiency and customer acquisition. Implemented risk assessment frameworks that reduced portfolio defaults by 10% while partnering with Product, Credit, Operations, and Technology teams to strengthen lending operations.

Managed multi-branch business operations, ensuring operational efficiency, regulatory compliance and consistent customer service delivery. Standardized business processes and governance mechanisms to improve execution consistency across branches. Led coaching and performance management initiatives that improved workforce productivity by 20%. Conducted operational reviews and implemented continuous improvement initiatives to enhance business performance and customer experience.

Supported manufacturing operations through quality assurance, production audits, and defect analysis aligned with global quality standards. Led continuous improvement initiatives that reduced defect rates by approximately 20% while collaborating with cross-functional teams to optimize production processes, improve operational efficiency, and achieve daily production targets.