Vushe Mashiringo

• Organized and prioritized work to complete assignments in a timely, efficient manner. • Fully engaged with team members to achieve the highest levels of productivity. • Collaborated with the IT Team to ensure that security software was properly installed on all employee computers. • Worked to achieve high customer satisfaction rates by providing visas for applicants as quickly as possible. • Handling customer interactions for the company including walk-ins and calls.

Coordinating with Indian Embassy for transmission & upload of application data in compatible format for visa processing and visa issue. Thorough User Acceptance Testing of new patches/requirements before live deployment. Assistance and support with the maintenance of the computer hardware and peripherals. Assisting the employees with hardware upgrades, software installations and updates. Monitoring and when required purchasing consumables for the IT infrastructure.

-Assist staff with the creation and design of content. -Ensure that content is correctly formatted, and other basic up keep. -Html support for web-related issues. -Collaborate with colleagues on hardware/software issues. -Collaborate with other staff regarding content and visual design of various web resources -Developed an on-line debategraph to promote debate.

• Working as an Assistant to the IT Manager my duties included: • The operation of a data network distributed over 110 countries. • Administration of a Windows 2003 server \ Windows XP client network. • Telephony administration • Video and telephony conferencing • The management of a helpdesk support system • Day-to-day management of a 30+ user network • Back Office, User Support, Networking • Deployment of new workstations and printers • Installation of operating systems, applications and dri

Year 3: • Object Oriented Analysis & Design with Unified Modelling Language (OOAD with UML) • Software Engineering Principles • Software Project Management (SPM) • Software Testing and Validation • SPM with MS-Project 2000 • Software Quality Assurance • RDBMS Concepts & Client/Server Concepts