Wesal Khalid

Works as remote employee for a Digital Marketing company. Publishes articles from content writers, including plagiarism checks and proofreading, to multiple websites owned by the company. Works with SEO team for optimizing content. I have been working as an online freelancer since January 2017, working on projects mainly focusing on the following: Data Cleansing, Data Consolidation and Manipulation, Data Visualization (Data Report and Dashboards), Excel VBA macro file creation for specific client needs.

Provides and maintains operational and client reports as well as the daily production and distribution of such reports to fulfill reporting obligations to the client and management, including KPI and performance scorecard reports. This also includes database administration and reconciliation, data visualization, dashboard and reports generation, and data quality audit. Perform data mining from different sources, process and transform data to standard templates, and submit files for data warehousing (ETL).

Provide support in automation of Data Quality Standards of Customer Master Data. Generate monthly data quality error reports to support quality goal compliance. Provide support in data migrations in SAP through Trial Conversions, which include both automated and manual QA validation activities. Prepare monthly Quality Variance report, perform root-cause analysis on data error trends, and provide detailed new error analysis.

Produce data mining reports and provide data analysis as required. Support Data Analytics projects for Customer Master Data through error trend analysis and troubleshooting. Maintained Customer Master Data (CMD) in SAP database. Responsible for review and approval of CMD entries in SAP database to ensure compliance with Data Quality Standards.

Inbound Customer Service Representative for post-issue resolutions on Life Insurance policies. Handled transactions including premium payments, simple loan processing, beneficiary and contact information changes, etc.