Yanling Teo

*Facilitate and manage the global CAPA (Corrective and Preventive Action) process, driving timely and effective issue resolution in collaboration with global process owners. *Ensure timely resolution of CAPA records in compliance with global processes and regulatory requirements. *Monitor KPIs through the CAPA Board and effectiveness checks, and support internal and external audits as a Subject Matter Expert across multiple global sites. *Partner with cross-functional teams to enhance and optimize the globa

*Managed the global complaint management process in compliance with the relevant national competent authorities' requirements. *Ensured timely, proper investigation documentation and proactive follow-up of complaint reportability in collaboration with global process owners (i.e., complaint investigators, Regulatory Affairs, Post-Market Surveillance, Customer Service, and Sales teams across Asia Pacific and EMEA (Europe, Middle East, and Africa). *Developed and improved training materials for the WSA complai

*Partnered with Regulatory Affairs, Supply Chain, third-party logistics partners, and suppliers to ensure alignment with global and regional guidelines, as well as local regulatory and sector requirements. *Ensured governance of Hong Kong sites in compliance with global, regional, and local quality standards. *Established and monitored KPIs across the Non-Conformance, CAPA, Training Management, Change Control, Internal and Supplier Audit, and Supplier Management processes, reporting metrics to management. *

*Liaised with third party logistics partners and suppliers and other J&J Sites based on Quality agreements to drive timely resolution on quality related issues (Non-conformance, Corrective and preventive actions, training program, change control process) as well as metrics reporting to management. *Assisted in management of day to day aspects relating to quality management systems and compliance. Distribution Centre (DC) are both ISO 13485 and GDPMDS certified. *Implementation of quality assurance programs

*Liaised with internal site operations, third party logistics partners, suppliers and other J&J Sites based on Quality agreements to drive timely resolution on quality related issues (Non-conformance, Corrective and preventive actions, training program, change control process) as well as metrics reporting to management. *Assisted in management of day to day aspects relating to quality management systems and compliance. Distribution Centre (DC) are both ISO 13485 and GDPMDS certified. *Implementation of qua

*Assisted the Product Development Director in creating work instructions and Standard Operating Procedures for product commissioning. *Collaborated with suppliers to troubleshoot product testing, enhancing processes in line with ISO 13485 standards. *Managed procurement of research consumables, reagents, and equipment, ensuring timely supply for R&D projects. *Maintained laboratory inventory and equipment, contributing to operational efficiency at Clearbridge Biomedics.

*Liaised with suppliers to troubleshoot product testing and to improve process in compliance to ISO 13485. *Oversaw procurement of Products, Research Consumables, Reagents and Equipment, while maintaining the Purchase Order Database to ensure timely supply for R&D projects. *Oversaw the maintenance and upkeep of laboratory inventory, laboratory equipment.

During her internship with Genome Institute of Singapore, Yanling assisted the research assistant and research officer with their current projects while working on her final year project related to Targeting PDK1-Myc signaling Pathway in Cancer Therapy. Some of the Molecular Biology as well as microscopic techniques she had acquired through on the job learning from the experienced research assistants and research officers internship includes Quantitative PCR, Reverse Transcription PCR, Western Blot, FACS, c