Yanxia Lu 陆艳霞

* International Controlling, budgeting and planning, business analysis * Risk Management

• Supported the preparation of the Strategy Controlling workshop for the resolution in the next period. • Monitored and reported the progress, time-consuming and Full-time Equivalent in changes in projects.

• Learnt Controlling relevant works and tasks: monthly close, the preparation of the Planning, Forecasting, budgeting & Reporting. • Learnt the usage of Controlling relevant IT applications, especially Excel. • Improved German Language.

• Modeled payment processes of all MediaMarkt countries for supporting the project “Customer Order”. • Adjusted the part of the after sales process according to the EU Consumer Rights Directive 2014. • Optimized the extended warranty process with relevant business owners. • Simplified the flyers subscription process upon the business requirement. • Tested Signavio, a substitutional process application.

• Simplified the IT procurement process by launching the IT E-shop. • Simulated and systematized the yearly stock taking; and resulted in a successful annual audit. • Created, assigned and maintained the business and the functional roles. • Analyzed, dispatched and tracked IT issues coming from seven stores. • Collaborated with the financial department manager, representatives of 7 stores and the Shanghai headquarter, launched the project of the Energy Subsidy in China 2012.

• Business travel consultancy and design for VIP customers, who are CEOs, CFOs etc. from global companies. • Quality control of complex routes for other regular teams. • Emergency support during the non-operation period.

• Reasonable prices of itineraries determination. • Aviation systems training deliverables for new hires.