Prashant Mathur
Angestellt, Service Design Architect, BT Global Services
Bangalore, State of Karnataka, India, Indien
Werdegang
Berufserfahrung von Prashant Mathur
Working on majority of Products contained within the Global Portfolio,Process consultants accountable for the design and implementation of E2E Journeys to support product roadmaps, solutions and single developments in specified portfolio areas, Responsible for complete Product Modeling.fully accountable for the creation of ARIS Connect product models,responsible for identifying the necessary supporting procedures and ensure they are seamlessly linked to your process SERVICE
2 Jahre und 1 Monat, Okt. 2019 - Okt. 2021
Manager- Service Solution Design
Vodafone Group
3 Jahre und 7 Monate, Mai 2014 - Nov. 2017
Engineer
Ericsson India Global Services Pvt Ltd
Responsible for creation of Process documentation for Incident Management, Problem Management, Change Management and Operation manual. Designed blueprint of ITIL processes for Networks operations team to facilitate seamless operations post transition also Analysis the design and process gaps within different component design and process. Responsibility of Trouble to Resolve Process (T2R) Re-engineering and Implemented process re-engineering for a telecom client
Sprachen
Englisch
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Hindi
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