Yasser Hal

Fixed Networks Solution Architect to generate and drive new business opportunities as well as to secure and protect existing business by providing well-defined solutions and products marketing, duties Summary: - Writing and reviewing Statement of Compliance documents and customer solution descriptions - system dimensioning - Making customer presentations - Member of core 3 team during pre-sales and delivery activities - Management of life-cycle - Generating BOQs and BOM to fulfill RFx requirements

Support Engineer in Ericsson Local Support department for providing 1st line system support services which include: - Emergency Support (24/7) - Customer Service Request (CSR) and Trouble Reports (TR) - Disturbance Investigation - System Integration of new MSC, TRC, and BSC nodes - System Integration of MSC, TRC, and BSC expansion nodes - implementation of maintenance procedures and general software modification (upgrade, update, corrections mapping, and market corrections)

Support Engineer in ZTE Local Support department to provide 1st line system support services for IN solution based on Soft-switch platform.

A representative for STE in Areeba Co. (now called MTN) as NSS Engineer to perform operation, maintenance, and integration work on Ericsson MSC, BSC and TRC nodes.

A representative for STE in Areeba Co. (now called MTN) as support Engineer to perform Operation, Maintenance and Integration works on Ericsson RBSs.

Automation, database, VB/Pascal programming