Yegor Andreyev

- implemented workflow system 1C:Dokumentooborot; - implemented Redmine as a tool to communicate to the IT department and as one of the phase of the project to implement Quality Management System according to ISO 9001; - implementing new version of 1C:Enterprise system as accounting, CRM and WMS system.

- analysis of over-stocked items: causes of emergence, reporting, steps for decreasing; - analysis of competitors price-lists to determine middle market prices for price formation; - creating technical specifications to automate processes of the dprt.

- reporting about company’s sales: controlling sales margin, analysis of over-stocked items; - analysis of commercial terms of customers’ contracts and their reflecting in prices; - creating technical specifications to improve processes in the CRM-system 1C:Enterprise; - purchasing goods, communicating to Russian and foreign suppliers.

- weekly forecasting of incoming calls and e-mails; - researching of consistent patterns of company’s marketing activities and clients’ reactions to them; - implementation of Attensity Respond (aka MailMinder) in the Contact Center to improve the processes of collecting and analysing statistical data from the system; - daily and monthly reporting; - developing the official communities in social media.

- analysis of statistical and economical data and forecasting of development of the Tver region; - implementation of the new CRM-system, filling it up and supporting; - calculation and analysing of the company’s financial performance.

Full-time studies