Yumna Ahmed

•Analyzed 10+ end-to-end system workflows to identify UI and process issues preventing users from completing their tasks. •Researched and fixed 8+ bugs and validation issues to ensure reliability when users complete multistep processes in the system. •Compared mobile interactions and tag logic to reduce input errors and improve data consistency. •Maintained and updated over 5 system libraries, and assisted with migrating virtual machines as part of infrastructure changes

• Gathered product requirements from 12+ cross-functional teams (business, tech, operations). • Created 10+ product documents, including BRDs, FRDs, process flows, and reports. • Built 6+ Power BI dashboards to track product and sales performance, cutting reporting time by 30%. • Conducted benchmark and data analyses to support product and business decisions. • Supported product and project managers with planning, coordination, and delivery across 2+ projects.

• Built 4+ cross-platform mobile apps using Flutter, two from scratch. • Implemented and maintained 10+ services like authentication, payments, push notifications, and live data updates. • Collaborated with product and business teams to convert requirements into application flows. • Reviewed API responses and app data for bugs, performance issues, and data inconsistencies. • Supported testing and debugging multiple releases based on enhanced stability and usability.