Yuri Pogorelov

1. Analysis of businesses processes, roadmap, conception and implementation of CO\FM modules. Several productive projects in the chemical and raw materials industry, energy and services branches. 2. Sales support, presentation of SAP CO\FM functionality to potential clients 3. Customer workshops, user training, internal training 4. Preparing technical specifications for developers, testing, creating of manuals 5. Users support, searching for bugs, ABAP programs tracing

SAP 2nd Level Support for Siemens Corporate Units 1. Problem management (problem resolution and correction of errors ) 2. Change requests 3. Enhancements 4. Internal projects 5. Daily tasks (planning and realization of tech. month and business year close etc.) Side project: Preparation and organization of Help Desk for SAP-Users of SIEMENS Russia. Preparation of proposal and pilot-phase of the project, presentations, workshops with client.