Zeynep Yılmaz

Worked in a hybrid enterprise environment supporting cloud and on-prem infrastructure operations across Azure-based services and enterprise systems. Managed and supported hybrid cloud infrastructure (Azure) and enterprise systems ensuring high availability and operational stability Supported identity and endpoint management environments including Microsoft Intune and enterprise cloud services Worked with storage and infrastructure components (e.g., NetApp) within large-scale enterprise architecture Partici

Supported large-scale telecom infrastructure environments with a focus on system stability, automation, and operational efficiency. Managed enterprise Windows Server and virtualization environments supporting large-scale infrastructure services Supported system deployment, patch management, and operational lifecycle processes Contributed to automation initiatives and operational improvements in infrastructure workflows Worked closely with infrastructure and operations teams to ensure service continuity and

Operated within a large-scale banking environment managing critical infrastructure systems and hybrid IT operations. Managed enterprise-scale Windows Server infrastructure (4,000+ systems) ensuring high availability and compliance Supported VMware-based virtualization environments and hybrid infrastructure operations Executed enterprise patch management lifecycle including planning, testing, deployment, and validation Worked within ITIL processes (incident, change, release management) in a 24/7 production

Worked in ERP transformation projects ensuring system quality and release stability in Agile environments. Led test planning and execution for ERP systems in Agile development cycles Performed functional, integration, and regression testing for enterprise applications Collaborated with cross-functional Agile teams to support release quality and delivery

Performed software testing and QA activities across enterprise applications

Supported Agile teams in requirement validation and test execution Contributed to ERP and business application testing projects

Supported Oracle JD Edwards ERP implementation and business analysis activities Participated in requirements gathering, functional analysis, and system validation processes Contributed to ERP configuration, testing, and end-user support during enterprise rollout projects Collaborated with business and technical teams to align system functionality with business requirements