Zi Jin Lim

-Assisted in searches on customer's particulars for customer account opening eligibility -Collated cheques and vouchers for postage to Bank of China main branch for processing -Dispatched application forms for credit card and customer information to various departments -Reported daily list of new accounts and checked against customer documents for bank account opening submissions -Retained scanned copies of account opening forms for in-house recording and audits

-Provided prompt and courteous service to customers -Assisted in facilitating smooth flow of events -Helped out in event set-ups

-Tasked to do weekly research and present special topics such as history of vessels and subsea operations to all departments -Dispatched daily news from Tradewinds, Seatrade Global and Marinet to all departments to keep colleagues updated on industry happenings -Drafted vessel valuation certificates, DP (Dynamic Positioning) Operations Manuals and -FMEA reports for clients -Performed updates of the Sales and Charter list to facilitate searching of desired vessels daily

-Provided prompt and courteous service to customers -Assisted in facilitating smooth flow of events -Helped out in event set-ups

-Handled front line transactions and handling point of sale (POS) system while maintaining prompt and courteous service to the customers -Achieved good managerial reviews for good customer service -Conducted new promotional beverage tasting for public -Hosted coffee tasting sessions for customers -Attended branch feedback sessions and participated in work performance reviews of team members

Maritime Related Modules Studied: International Logistics Management, International Shipping, Ports and Intermodalism, Project Dissertation, Research Skills for International Business, Strategic Management and Governance.

Maritime Related Modules: https://goo.gl/KVgXHe