Mag. Zuzanna Gluza

Process sales orders Field reports in a timely manner and in accordance with regulatory and internal guidelines Maintain up-to-date order documentation Co-ordinate shipments and installations with internal departments and customers Support Sales and Service colleagues in their projects and daily work Work with Finance regarding proper handling of Customer Accounts Write and collect documents for tenders

• Writing RFPs and pre-sale materials • Support Business Developers in sales activities • Managing RFPedia tool (organise and provide trainings for team members, updating, developing and administrating of data base) for core services • Organize meetings with Product Managers regarding product proposed in RFPs • Creating monthly reports and analysis RFP performance

• Managing RFPedia tool (organise and provide trainings for team members, updating, developing and administrating of data base) for core services • Support business engineers and product developers in writing RFP or marketing materials • Creating monthly reports and analysis regarding RFPs/RFIs • Creating and automatizing monthly report for funds services (support job)

Providing customer service Acquisition of new customers Organizing and management of international full truck loads Development and expansion of your business partner network Calculation and negotiation of freight rates Communication in english and italian on daily basis

Responsibilities: Designing websites in accordance with the internal customer expectations and company guidelines Managing projects for internal websites Managing the content of websites Resolving customers queries Preparing statistics and analysis

Master's thesis about "Compare revolution in Ukrain and Arab Spring of Nations. International implications of these events".

Bachelor's thesis about "The Coca-Cola Company".