abhinav singh

At Deloitte, I lead end-to-end technology and digital transformation initiatives as an Associate Director/Senior Project Manager. I manage cross-functional teams, budgets, governance, risks, and senior stakeholders. Key achievements include leading a GenAI/ML helpdesk automation platform that reduced manual triage by 60–70% and driving banking transformation across Mortgages, Cards, Payments, and Loans, delivering ~$500K ROI.

At Capgemini, I managed large-scale IT and transformation projects for banking clients across the UK and Australia. I led digital application delivery, automation tool adoption, Agile/SAFe initiatives, governance, budgeting, and stakeholder management. Key programs included a multimillion-dollar AXA Convergence program and banking platforms that supported a new customer channel and contributed to $300M growth in the home loan portfolio.

At Nucleus Software Exports, I worked as a Software Engineer on FinnOne, a Loan Management System. I contributed to the full software development lifecycle, including design, development, implementation, and support. I developed lending workflows covering product configuration, applicant onboarding, verification, loan approval, and disbursal using Java, Struts, Spring, and Hibernate