afrouz azadi

- Designed high-quality features by engaging in collaborative ideation, rapid prototyping, design research, and usability testing, which resulted in receiving a 90% customer satisfaction rate. - Contributed to the design of the component library and design system to bring consistency through the design. - created and maintained an accessible dashboard for ESG | Building automation and controls, resulting in Reduced energy consumption and CO2 emissions by 40%.

- Increased client retention and conversion rates for the company by 50% through branding, designing visuals, and interactions for mobile and web. - Established trust and rapport with stakeholders while closely collaborating with developers from development to hand-off. - As a designer, I conducted research, mapped workflows, and created design concepts, style scapes, and responsive prototypes for B2B and B2C clients.

- Implemented SEO strategies that improved keyword rankings, leading to a 60% growth in website visibility. - Successfully managed and optimized content strategy resulting in a 50% increase in website engagement. - Managed content calendars and collaborated with cross-functional teams to ensure timely and consistent content delivery.

- Act as a liaison between customers and internal support staff to assure accurate problem interpretation. Maintained communications with customers during the problem-resolution process. - Escalate problems appropriately, following procedures and providing regular reports on technical team performance.

- Increased user engagement by 50% and conversion rate by 20% through writing SEO-centric content. - Collaborated with the CEO, sales, marketing, and technical team to improve website user experience and human-centered UI design for customers.