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bukunmi ajimati

Fähigkeiten und Kenntnisse

2nd Line IT Support
Accounting
Active Directory
AI Policy, Governance, and Regulation
Agile Methodologies
Amazon CloudWatch
Amazon Web Services (AWS)
Analytical Skills
AWS service manager
APM
Change Management
Artificial Intelligence (AI)
Cloud architecture
ATT$CK
Communication
Attention to Detail
Critical Incident Response
Cyber Defense
AWS Eventbridge
Customer Relationship Management (CRM)
AWS Lambda
Cyber Threat Intelligence (CTI)
Customer Service
Data Annotation
Google Cloud Platform (GCP)
Customer Service Management
Datadog
Customer Service Representatives
Emotional Intelligence
Identity and Access Management (IAM)
Customer Support
English
Incident Command
Error control
Incident Handling
ISMS Audit
Incident Investigation
Escalation Resolution
ISO 27001
Incident Management
GCC
IT Asset Management
Incident Reporting
IT Escalation
Git BASH
Microsoft Word
Incident Response
IT Service Management
MITRE Framework
Information Security Management System (ISMS)
ITIL
Product Lifecycle Management
Network Administration
Information Technology
ITIL Certified
Python (Programming Language)
Network Security
ITIL Process Implementation
Scalability
Network Support
Leadership Command
Security Incident Management
NIST 800-53
Major Incident Management
Security Incident Response
ServiceNow
PCM
Security Operations
SQL
Problem Management
Service Delivery
Stakeholder Management
Problem Solving
Service Desk
Storage
ProblemSolving
Service Operations
Time Management
Support
Tomcat
Service Standards
System Administration
User Experience (UX)
Team Management
Value Chain Management
Technical Assistance
Value Stream Mapping
Technical Communication
Virtual Private Network (VPN)
Technical Support
Web Development
Workforce Management

Werdegang

Berufserfahrung von bukunmi ajimati

  • Bis heute 2 Jahre und 10 Monate, seit Feb. 2024

    Major Incident Manager, AVP

    Citi
  • 8 Monate, Juni 2023 - Jan. 2024

    Associate System Engineer

    Thomson Reuters
  • 3 Monate, Feb. 2023 - Apr. 2023

    Customer Service Specialist

    Square

  • 3 Jahre und 3 Monate, Jan. 2018 - März 2021

    Customer Care Professional

    MTN Nigeria

Ausbildung von bukunmi ajimati

  • 2 Jahre und 1 Monat, Okt. 2022 - Okt. 2024

    Masters

    Wyższa Szkoła Bankowa w Gdańsku

    PSP, PSM, Agile.

  • 2016 - 2020

    Bachelor's degree

    Osun State University

Sprachen

  • Englisch

    C2 (Verhandlungssicher / Muttersprachlich)

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