Wilson Vijay Gadekar

•    Lead enterprise-wide governance, risk, and transformation strategy managing €53M+ delivery budgets (Deutsche Telekom Group, HQ Germany) with full P&L and compliance accountability; delivered €53M+ in cost optimisation. •    Led Agentic AI enablement within IT operations, reducing on-call operating costs by 20% (€10M → €8M) for FY26 through autonomous triage and resolution automation.•    Achieved 97% reduction in service issues and 10 15% efficiency gain via governed AI/ML forecasting (SARIMA & Prophet

•    Managed €11M+ portfolios with governance and risk oversight for complex IT and infrastructure services; owned client relationships, escalations, and compliance-aligned executive reporting. •    Produced governance dashboards and risk-reporting decks for client QBRs, improving stakeholder satisfaction and SLA/regulatory compliance. •    Extended change governance and vendor compliance oversight across infrastructure delivery, building directly on Change Advisory Board and vendor-governance discipline es

•    Led infrastructure, QA, and delivery engineering for AI-driven SaaS products — sales enablement AI (Mindtickle) and autonomous supply chain — across Telecom, Healthcare, and Automotive clients. •    Managed cross-functional squads across engineering, infrastructure, and QA supporting AI feature delivery — direct, hands-on exposure to AI product environments that grounds later AI governance work in real delivery experience, not policy alone.

Led infrastructure, QA, and delivery engineering for AI-driven SaaS products — sales enablement AI (Mindtickle) and autonomous supply chain AI (Aera Technologies) — across Telecom, Healthcare, and Automotive clients. • Managed cross-functional squads across engineering, infrastructure, and QA supporting AI feature delivery — direct, hands-on exposure to AI product environments that grounds later AI governance work in real delivery experience, not policy alone.

Delivered governance and risk-reporting frameworks adopted across global delivery programmes, including European accounts. Spotlight Award nominee. • Led client-facing audit response and preparation for external and third-party regulatory audits across Banking, Telecom, and Manufacturing accounts — coordinating evidence gathering, control documentation, and remediation tracking with client compliance and audit teams.

10+ years across IBM and Accenture managing multi-million-Euro outsourcing contracts with governance and risk oversight; drove 97% reduction in production issues across 250+ FTE environments in Banking, Telecom, and Manufacturing. •Delivered governance and risk-reporting frameworks adopted across global delivery programmes, including European accounts. Spotlight Award nominee.

Owned formal SLA and KPI compliance reporting to clients, presented in governance review forums — establishing the reporting discipline that underpins later CXO governance dashboard work. • Co-owned Change Advisory Board (CAB) process, controlling risk and compliance exposure across production change activity — early foundation in formal control-and-governance process ownership.