havva sivri

Experienced in gathering and documenting functional/non-functional requirements, translating business needs into structured solutions and visual workflows. Led Agile projects, facilitated stakeholder alignment, and bridged communication between business and development teams. Skilled in user stories, acceptance criteria, test case execution, and user training, ensuring alignment between business goals and technical implementation.

IT Department/Core Banking/system analyzing and software testing. Extensive experience in gathering business requirements, analyzing and processing customer requirements, preparing documents,preparing test scenarios, managing test process and supporting user tests,serving as key member in driving user adoption, change management activities during implementation and working closely with development team, supporting user for production problems, maintenance existing systems.

IT /System Analyzing and software testing /Core Banking Products: reporting, banking cash systems, deposits, end of day module. Projects: Bank Branch office transactions, assisting Swift project, Legal and Financial Reports.

Analysing customer accounts and financial statements to allocate credit. Management of customer portfolio. Marketing of banking products.