naufal nafian

- Led report modernization by automating monthly operational reports using Alteryx and Tableau, improving accuracy and reducing manual effort from 4 days to 15 minutes. - Explored the use of LLM-based agentic workflows to analyze repetitive processes and propose more efficient team workflows.

- Cut down default rates by implementing a risk profile assessment through credit score checks and family relation data validation, decreasing default rates from 11.54% to 4.28% in the first month, and from 39.42% to 13.95% in the second month. - Created features that streamlined the onboarding process, including the express onboarding feature, which decreased the median onboarding time from 7.44 days to 4.3 days.