shubham shekhar

Technical Application Analyst with over three years of experience in the field of Information Technology Deft at working closely with management team across different teams, including Business Intelligence, Marketing, commercial, credit & risk, and product management Extensive experience in working in analytics with expertise in processing and evaluating big data sets with appropriate tools and methods to understand and predict user behavior; expert in SQL, retrieving data, and writing complex queries

Worked on CRM and Microsoft Dynamics CRM 365; understood sales module, marketing, field services, power platform, building power apps (canvas, model-driven and portal apps; understood customer engagement modules, business logic workflow, and automated the process Worked in techno-functional role; troubleshot technical as well as nontechnical issues; implemented solutions on databases; helped customer to understand the business Managed marketing campaign implementation, customer-related analytic projects.