sujeet katiyar

Worked within established configuration, documentation and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Troubleshot on all software issues in windows and Macintosh; restored images using SCCM Maintained Active Directory, DNS Server, DHCP, File & FTP Server; installed antivirus server for Symantec, Sophos & Quick heal

Played role of an active strategic advisor to the business on IT Infrastructure related things (specially new office finalization ) Responsible to manage financial aspects of the IT Department, including purchasing, budgeting, and budget review. Negotiation and administer vendor, outsourcer, and consultant contracts as per service agreements.

Troubleshot, encrypted, decrypted laptops protected by McAfee encryption as well as on Symantec End Point Encryption Maintained Macintosh (10.5, 10.6, 10.7, 10.8, 10.9 Mac books) & peripherals Setup and management of Windows (7/8/8.1, Server 2003/2008/2012) Configured Cisco IP phone as well as Polycom phones through TAPs; scanned systems for virus detection using McAfee virus scan and installation of EPO agent

• Provided first level technical support for all technologies & applications supported by Rohm and Haas and back-up support for level one tier two groups • Installed, repaired, maintained, and upgraded Apple desktop & Notebook computers; maintained printers • Worked with various team in problem rectification & acted as part of RIM team • Troubleshot problems regarding user rights assignments, software installations, deployment of group policies, domain trusts, DNS, DHCP related problems

MBA