udaybhan singh

Mumbai Area, India - Automated claim disposal processes resulting in 1 million USD annual savings through head count and contact rates reduction, improved overall communication strategy - Conceptualised fraud detection techniques saving 50K+ USD. - Define and drive product roadmap for year 2017 - Improved buyer and seller experience - Writing PRD's, BRD's, Project management - Complete ownership of eBay Guarantee product - Worked with JIRA, SCRUM - Liase with global and multiple local teams

- Automated claim disposal processes resulting in 1 million USD annual savings through head count and contact rates reduction, improved overall communication strategy - Conceptualised fraud detection techniques saving 50K+ USD. - Define and drive product roadmap for year 2017 - Improved buyer and seller experience - Writing PRD's, BRD's, Project management - Complete ownership of eBay Guarantee product - Worked with JIRA, SCRUM - Liase with global and multiple local teams

Involved totally in Conceptualising, Market research, technology, operations and marketing. I am involved in every possible thing a startup needs during foundation. Within 2 months since launch we have over 37 tours listed from 20 countries globally hosted by 25 locals. We are part of HAY GROUP 'NEXT BIG100' startup program. We are part of STARTUP BRAGA Incubator program based in Braga, Portugal. We are 1 among the 10 chosen companies from across the globe.

Personally wrote 75+ articles, Hired 5 interns and got over 15 articles authored from them. Build and customised the entire website on Wordpress platform. Strategised and executed exhasustive marketing on Facebook and twitter. In just 2 months since launch we were able to obtain 20000 unique visitors from users across the globe with majority from USA and India.

Involved totally in Conceptualising, Market research, technology, infrastructure, vendor management, sourcing, operations and marketing. I am involved in every possible thing a startup needs during foundation. Shortlisted among the top 10 companies out of 1500+ particpating companies in IIM-Ahmedabad Masterplan 2015 competition. We have over 15 handicraft artists selling on our platform

Played a pivotal role in implementation of Point of Sales, CRM, Gift Card and Loyalty Program, Customer Retention, Business intelligence & Analytics across 48 STARBUCKS stores in India. • Single handedly, did a business analysis on Human Resource processes in Westside. Worked on Merchandising Sales planning, Promotions, Point of Sales, CRM and PLM for 78 Westside stores, 18 Landmark stores and 4 Starbazaar stores.

• Detailed analysis of use case documents, Preparing unit Test Cases • Java, J2EE Code creation • Did a POC on Spring Web MVC Framework • Unit Testing of Application and Fixing of Bugs.

Operations

Computer Engineering