анна Псарева

Responsible for brand development, graphic design, website creation, and digital communications across a corporate group operating in real estate, architecture, construction, luxury yacht and charter services, and automotive rental and sales.

• Designed digital and print materials, including promotional leaflets, invitations, booklets, stickers, and advertising layouts. • Created promotional graphics and visual materials for marketing campaigns, events, and company communications. • Designed graphics for corporate workwear and other branded materials. • Photographed exhibitions and corporate events, including image editing, photo processing, and preparation of photo albums.

• Analysed clients' business processes and requirements to identify suitable SRM (Supplier Relationship Management) system solutions. • Evaluated and selected cloud-based software according to business needs and operational requirements. • Configured and implemented the selected system to meet client specifications. • Provided technical guidance, user support, and ongoing consulting to help clients use the system effectively.

• Provided first-line technical support for electronic document management systems, including software installation, configuration, and troubleshooting. • Assisted users with electronic document workflows, digital signatures, and electronic invoice preparation and processing. • Registered, documented, and escalated technical issues to higher-level support teams when required. • Supported multiple companies in resolving electronic document management issues and maintaining reliable system operations.

Specialist in technical support for the utility application 'Payment Program'. Worked with databases, and provided technical support for clients on software and hardware (setting up printers, scanners, etc.). Worked with terminals and post-terminals. Wrote instructions and implemented products. Traveled to other cities for product implementation: installation of applications, setting up technical equipment, and staff training.

• Provided technical support for the bank's utility payment application, assisting clients with software and hardware issues. • Worked with databases and configured peripheral equipment, including printers and scanners. • Supported the installation, configuration, and maintenance of payment terminals and post-terminals. • Prepared user instructions and technical documentation for software products and system implementations. • Travelled to client locations in other cities to install applications, config

Diploma with Honours

Graduated with Honours

Silver Medal