viswanatha Reddy
Fähigkeiten und Kenntnisse
Werdegang
Berufserfahrung von viswanatha Reddy
- Current 10 years, since Jun 2016
Windows Server Administrator
Tech Mahindra
Managing Active Directory, DHCP, DNS,WDS, Print server, WUSU and Antivirus and Encryption Services in Tech Mahindra along with operations support and Incident Management.
- 1 year and 11 months, Jul 2014 - May 2016
Incident Manager
Tech Mahindra
Developing and maintaining the incident management system Driving, developing, managing and maintaining the major incident process and associated procedures Reviewing and auditing the process Ensuring that all IT teams follow the incident management process for every incident
- 1 year and 2 months, May 2013 - Jun 2014
Operations Engineer
Tech Mahindra
Investigate and understand root causes for issues in business operations. Develop corrective actions to solve the operations issues. Provide consulting services to solve operations engineering problems. Ensure operations related activities are performed in compliance with company standards and regulations.
- 1 year and 1 month, Apr 2012 - Apr 2013
IT Helpdesk Supporter
Tech Mahindra
Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers
Ausbildung von viswanatha Reddy
- 3 years and 11 months, Jun 2006 - Apr 2010
Electronics and Communication Engineering
JNTUA
Sprachen
English
C1 (Fließend)
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