About us

We develop cloud-based software solutions for the retail sector – intuitive, flexible, and future-proof. Our products control everything that matters in a store: from cash registers and inventory management to hardware connections.
To ensure that our solutions run smoothly from a technical standpoint, we are looking for you: a pragmatic problem solver with technical expertise who can reliably implement installations, device connections, and system connections—and who can also lend a hand with general support when needed.

Your responsibilities

• You will be responsible for installing, configuring, and commissioning our POS systems and peripherals at the customer's site (e.g., receipt printers, scanners, payment terminals).
• You will ensure the smooth connection of our software to local systems, networks, and hardware.
• You will provide support for technical issues—remotely or on-site—and find solutions for tricky system problems.
• You will analyze errors and provide feedback to development and product management.
• In addition, you will assist with 1st and 2nd level support, especially for technical inquiries.
• You will document your work and share your knowledge internally.

What you bring to the table

• Experience in technical IT support or system integration
• You have a good basic understanding of hardware, networks, Windows systems, and POS technology
• Ideally, you have already worked with retail or POS systems
• You are good at explaining technical concepts—both internally and externally
• You are structured, independent, and remain solution-oriented even under pressure
• Very good German skills, good English skills are a plus (due to our internationalization)

What we offer you

• A secure job in a successful, fast-growing company
• Varied tasks – from remote support to on-site technical setup
• Room for personal responsibility, creative thinking, and enthusiasm for technology
• A motivated team with direct communication and flat hierarchies
• Modern equipment and tools – also for mobile working
• Fair compensation, flexible working hours, and long-term prospects
• Structured training and personal development

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