Service Centre Clerk (m/f/d)
Service Centre Clerk (m/f/d)
Service Centre Clerk (m/f/d)
Service Centre Clerk (m/f/d)
persona service AG & Co. KG
Internet, IT
Witten
- Art der Beschäftigung: Vollzeit
- 40.500 € – 61.500 € (von XING geschätzt)
- Vor Ort
Service Centre Clerk (m/f/d)
Über diesen Job
Service Centre Clerk (m/f/d)
What you can always rely on at persona service:
- €50 per month as a gift for your mobility depending on the position, e.g. for the Germany ticket and much more.
- Bonuses as well as holiday and Christmas bonuses
- Free tutoring for your children on the Ubimaster learning & tutoring platform
- Numerous shopping discounts with well-known brands via our corporate benefits programme
- Excellent personal support and regular feedback meetings
- Multiple further training opportunities
Job description
- You will be responsible for the inbound telephony of existing customers
- You will also be responsible for the customer-oriented acceptance and processing of incoming telephone calls in the customer service centre
- You will provide assistance with queries regarding e.g. online banking and general services etc.
- You will be responsible for processing customer enquiries and orders by email
Requirements
- You have completed training as an office administrator (m/f/d), Industrial clerk (m/f/d) or a comparable qualification
- Ideally, you have experience in customer service and customer care
- You are confident in using MS Office
- Good written and spoken German skills characterise you
- Reliability, the ability to work in a team and a precise way of working round off your profile