ANN PHILIPOSE

 Design and optimize robust, scalable SQL-based databases to integrate, harmonize, and query large-scale genomic and multi-omics datasets for high-performance analytics.  Develop and deploy secure, real-time RESTful APIs using FastAPI, Hasura, and OpenSearch to enable seamless access to genomic and antibody research data.  Automate reproducible, efficient computational biology pipelines using Nextflow and Bash, ensuring traceable execution of large genomic workflows.

 Conducted exploratory data analysis (EDA) on healthcare datasets to identify operational and business trends.  Built analytical reports and visualizations to support data-driven decision-making for healthcare services.  Assisted in data cleaning, preprocessing, and metric definition for internal reporting initiatives.

 Resolved 500+ production support tickets related to Microsoft Exchange, Outlook, and Microsoft Teams, ensuring system availability and user productivity.  Investigated and mitigated email security threats, including phishing and malware incidents, maintaining data confidentiality and compliance.  Worked with cross-functional IT teams to improve incident resolution workflows and service quality metrics.