Abhishek Pal

Developed and optimized Spring Boot microservices for a distributed logistics platform supporting Adidas through Infosys, ensuring stability for 250–300 enterprise users. Diagnosed and resolved issues by tracing REST APIs, logs, and SQL queries, reducing recurring defects. Improved performance by 40–60% through refactoring and SQL optimization, reduced latency by 80–90% using asynchronous processing, built JUnit/Mockito tests, and collaborated with QA and stakeholders to deliver reliable releases.

Provided application and production support for Java-based retail and payment systems serving 400+ Adidas stores across EMEA and North America. Performed root-cause analysis using logs, request traces, and database analysis across distributed applications. Supported high-priority incidents and releases with minimal downtime, automated support workflows using Python and shell scripts, and collaborated with development and QA teams to validate fixes and prevent regressions.