Abir AlHelou

Reporting to the CEO of one of the largest and leading Digital Agencies, offering full-scope digital solutions across the MENA region. I am in charge of the entire digital division across our two main offices with a team of 7 direct reports and an overall team of 70.

Reporting to the CEO of one of the largest and leading Digital Agencies, offering full length digital solutions in the Middle East and across the North African region. I led the digital team in the Dubai office with a team of 5 direct reports and an oversight on the overall extended team of 60.

Managed relations with the agency’s core clients and led the client servicing team. Led RFP responses and pitches and ensured overall digital projects delivery is up to clients’ expectations. Conducted regular project management training sessions to drive quality and develop the team.

Led and oversaw a team of multi-disciplinary project managers, ensured the efficient and successful delivery of all projects according to client requirements and high standards of the agency.

Managed key clients and partnered with them in setting their digital strategy, overseeing key projects. In addition, managed the profitability of the accounts and identified new business opportunities with existing accounts. Furthermore, I managed and guided a team of project managers, delivered trainings around project management and ensured that all processes were implemented and constantly improved.

Managed a portfolio of digital projects from initiation to completion, ensuring quality and on-time delivery, and grew key accounts.

Managed digital projects and the open source delivery team. Worked with clients such as ITU Telecom World, Red Cross and Crescent, Gain Health Organization, University of Washington, 146 Taskforce to name a few.

Managed the agency’s projects and clients.

Managed the company’s website from content and SEO perspective and represented the company at main events. Supported the company’s clients in resolving any questions/issues they face with the company’s software.

Management

Business Information Systems