Aditi Singh
Looking for a different Aditi Singh?
Skills
Timeline
Professional experience for Aditi Singh
- 1 year and 6 months, Jul 2022 - Dec 2023
Senior Virtual Assistant
TaskUs
• Managed lead qualification and sales prospecting for DoorDash's merchant and customer base. • Engaged with inbound leads, identifying potential upsell and cross-sell opportunities. • Tracked sales performance metrics, ensuring optimal conversion rates. • Conflict resolution skills to resolve 95% of cases on first contact, consistently exceeding the company's KPI targets. • Assisted in customer onboarding and retention strategies to enhance user adoption.
- 1 year and 4 months, Apr 2021 - Jul 2022
Virtual Assistant
Concentrix Daksh Pvt Ltd
• Managed data reporting and business insights to support strategic decisions. • Collaborated with cross-functional teams to streamline internal processes. • Recognized as Employee of the Week four times for outstanding customer support.
Educational background for Aditi Singh
- Current 2 years, since Jul 2023
International Business
IUBH Internationale Hochschule
IU Berlin, Germany Relevant AI coursework – AI & Society – Analyzed ethical implications, bias mitigation, and EU AI Act compliance. AI in Practice- Developed 10+ business use cases (healthcare, fintech) and applied prompt engineering to automate workflows. CGPA - 1.86/ 4.0
Languages
English
First language
German
Basic
Hindi
Fluent
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