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Ahmed Fekry

Angestellt, L3 Technical Support Engineer, EMC
Giza, Ägypten

Fähigkeiten und Kenntnisse

UNIX
Troubleshooting
Linux
AIX
Virtualization
PowerVM
PowerHA
Linux (Kernel)
C Programming
Shell Scripting
Bash
DNS
Disaster Recovery
IBM AIX
IBM System P
IBM pSeries
Storage systems
EMC DataDomain
Kernel-Modul
Kernel Development
Core analysis

Werdegang

Berufserfahrung von Ahmed Fekry

  • Bis heute

    L3 Technical Support Engineer

    EMC

  • 2 Jahre und 4 Monate, März 2012 - Juni 2014

    Group IT Technical Leader

    Juhayna Food Industries

    - Migration of the core infrastructure from Wintel to Power7/AIX environment - Responsible for the availability and performance of Juhayna’s core IT industrial system. - Responsible for the delivery of a Disaster Recovery site for Juhayna core IT infrastructure based on PowerHA/XD . - Regularly praised for responsive support and the ability to quickly resolve complex issues. - Responsible for the integrity of backups for the entire Production, Quality, and DEV environments.

  • 1 Jahr und 2 Monate, Feb. 2011 - März 2012

    E2E Subject Matter Consultant

    ITLogia

    - End-to-End on-site installations and implementations of EMC/Smarts IONIX for - Telecom operators, ISPs and large scale networks. - Mentoring and conducting training sessions for new employees.. - Remote technical support for on-site implementation specialists. - Responsible for the core infrastructure, hypervisors, and virtual lab. - Responsible for Compuware’s Server Vantage support for customers.

  • 1 Jahr und 2 Monate, Jan. 2010 - Feb. 2011

    System Engineer

    TEData

    - Tier/level 3 (T3/L3) Technical Support. - Responsible for TEData Systems design, implementation, deployment, and maintenance. - Delivered first ADN (Arabic Domain Name) implementation in Egypt on TE-Data’s - Domain Name Servers ( dotMisr project). - 24/7 on-call support for Tier1, and Tier2 technical support. - Availability and performance of core infrastructure systems

  • 2 Jahre und 3 Monate, Nov. 2007 - Jan. 2010

    Information Systems Engineer

    ECC Solutions

    - Design, implementation, maintenance, and troubleshooting hosted and co-located core UNIX - systems located in the datacenter. - Delivering technical training sessions for ECC engineers and customers. - 24/7 on-call support for Tier 1 technical support. - Day-to-day support of 50+ AIX, HP-UX, and Linux systems.

Sprachen

  • Englisch

    Fließend

  • Arabisch

    Muttersprache

  • Russisch

    Grundlagen

  • Französisch

    Grundlagen

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