Ahmet Gökhan Atik

• Handling customer service requests from all Europe for IT products (Storage,Servers, Data Protection products, Data Center, Cloud Computing, Big Data & Cloud Storage and more) by providing customer support from the physical layer up to the application layer • Experience about the X86 servers • Experience on SAN and NAS storages and their protocols • Hands-on experience with server, storage devices

• Monitoring customers’ live Microsoft IIS servers and Oracle Databases (11g-12c) (7x24x365) • Installation and configuration of IIS server and Oracle Database environments • Oracle RAC, GoldenGate and Dataguard experience • Performance tuning of databases and IIS servers • SQL tuning on live databases and support to developers • Daily health check of database environments

• Install Oracle databases on different platforms such as CentOS, Red Hat, Oracle Linux etc. • PostgreSQL and MySQL database installation, administration, standby configuration • RMAN backup & recovery operations • Manage export and import data pump operations • Upgrade 11g databases to 12c • Performance tuning of databases • Providing support to developers for SQL tuning (AWR report) • Creating domain, server, cluster, machine on Oracle WebLogic Server • Basic Linux & UNIX System Administration

Theoretical and practical trainings on Oracle database management system.

• Support PSTN department (2 weeks) • Support NGN department (2 weeks) • Support Transmission department (3 weeks) • Support MPLS department (3 weeks) • Support DSL department (2 weeks)

• Microsoft SQL Server Training • C# training • Restaurant automation systems • SQL inventory tracking systems • T-SQL training

I had to end my master education after first semester and return my home town.