Aiswarya CK

• Conducted regular meetings with subordinates to review performance, address challenges, and align on daily goals. • Managed queries and coordination between branches, fostering seamless communication and collaboration. • Monitored subordinate progress toward daily targets and implemented strategies, including offering discounts on certifications, to re-engage discontinued students. • Facilitated issuance of academic docs such as certificate, mark lists, migration certificates, and provisional certificates

• Installed and configured McAfee antivirus software for seamless functionality on customer devices. • Resolved technical issues, performed recovery operations, and conducted troubleshooting to ensure software efficiency. • Provided remote assistance to customers worldwide via chat and call, addressing queries and delivering tailored solutions. • Guided users through setup and optimization processes, ensuring the antivirus software was fully operational and user-friendly.