Ajanthan Arulananthasivam

• Generating quality leads for Sugar CRM in DACH territory; • Making outbound calls into SMB companies (Small and Medium business companies) and Large companies up to 5,000 employees; • Offering free Introduction of the Product in form of face-to-face meetings or via WebEx ; • Admin to support own role.

• Generating quality leads for DraftSight in German; • Making outbound calls into SMB companies (Small and Medium business companies) and Large companies up to 5,000 employees; • Offering Premium Services with transferable licenses, free technical support and API function; • Admin to support own role; • Supporting new starters for the DraftSight campaigns; • Using and updating of Polaris database; • Updating KPI (Key Performance Indicators) for the team.

• Answering calls und and qualify enquiries regarding properties of quality and need; • Booking appointments with clients to view properties; • Creating tenancy agreements and collecting references; • Providing landlords with EPC Certificates

• Attending appointments with Landlords and tenants; • Undertaking credit checks for tenants; • Setting up targets for the team; • Making payments for clients and staff; • Recruiting and holding interviews with potential new team members; • Maintaining the systems and the website up to date.

• Setting targets for the team; • Planning, developing and implementing PR strategies; • Researching, writing and distributing press releases to targeted media; • Using statistical software to manage and organise information; • Training and providing an induction to new starters for the campaign; • Advising and selling Talk-Talk services to customers.

• Answering Inbound calls from Germany and Switzerland; • Escalating issues to the several departments; • Liaising with and answering enquiries from media, individuals and other organisation, often via Telephone and e-mail; • Admin to support own role; • Using and updating SAP database software.