Akshay Raj

I am the Co-Founder and Chief Operating Officer of Sugansa, a start-up that provides innovative solutions for business intelligence and data analytics. With a certification in Business Analysis Fundamentals from Udemy, I lead the global operations of the company, overseeing legal compliance, resourcing, marketing, product management, business development, and strategic partnerships.

• Lead Business Analyst on complex multi-million-pound projects for a large-scale Business Process Outsourcing company. • I was fully responsible for business analysis on a Business Intelligence project to ensure that the client is able to meet the regulatory reporting requirements. This involved gaining a detailed understanding of the operational processes including Supply Chain, Helpdesk

• Defined and agreed overall Business Analysis approach including- analysis to be undertaken, communications plan and requirements management process • Perform root cause analysis for the suspended claims and documenting the findings. • Develop strategies to bring down the count of suspended claims inventory • Making and maintaining dashboard for analyzing the trend of current suspended status. • Worked on validation and documentation of Use Cases. • Perform User Acceptance Testing for the updated module